Does your company receive invoices in multiple formats—paper, PDF, and e-invoices? Are approvals still handled through email chains or paper signatures? Learn how Elis automated supplier invoice processing with Fitek, making finance workflows faster, more efficient, and easier to manage.

Elis Textile Service is one of Europe’s leading providers of textile rental and maintenance services, hygiene solutions, workwear, entrance mats, industrial towels, and pest control. The company uses Excellent Standard ERP together with Fitek to automate its accounting processes.

What Did Elis Automate?

Baltic Financial Controller Ojārs Dāvis Zondaks highlights three key benefits of using Fitek.

1. One Platform for Every Invoice

Elis receives invoices in multiple formats, including PDFs, paper invoices, and e-invoices. Today, they are all collected, reviewed, and approved in one platform.

“We no longer have to think about how to receive, process, and route each invoice format separately.”

2. Automated Approval Workflows

Before Fitek, invoice approvals required emails and paper signatures. Now, invoices are automatically routed based on supplier, invoice value, and other business rules. Once approved, they move to the next approver automatically, while reminders help keep the process moving. Employees can also approve invoices using the Fitek mobile app.

According to Ojārs, this automation saves employees significant time.

3. Automated Accounting Entries

Using previous accounting data, Fitek automatically assigns, splits, and posts invoices according to predefined rules before they enter the approval workflow. Employees no longer spend time on repetitive manual accounting tasks.

A Complex Example: LMT Invoices

LMT invoices, often around 20 pages long, were previously one of the most time-consuming documents to process because costs had to be allocated to individual employees and cost centres.

Now, LMT e-invoices are received directly in Fitek. The required data is available in Excel for easy import and export, eliminating most manual work for both HR and accounting.

According to Ojārs, Excel is only used for these invoices because it provides the clearest overview. Most other invoice processing is fully automated within Fitek.

The Biggest Challenge Is the First Month

Setting up automation is relatively straightforward. The main effort comes during the first month when approval workflows and accounting rules are defined.

Once these rules are in place, Fitek automatically applies previous accounting logic to future invoices. Accountants simply review the suggested entries before invoices are transferred to the ERP system and prepared for payment.

E-Invoicing Saves Time and Resources

Fitek Latvia Country Manager Ieva Gaile says e-invoicing significantly reduces manual data entry, document digitization, and the risk of errors.

Working with structured invoice data makes automation easier, saving both time and money while reducing the need for manual verification.

With mandatory e-invoicing for Latvian businesses taking effect in 2028, Ieva encourages companies to begin preparing now. Public sector organizations already using e-invoices have reduced document digitization costs by three times, and private businesses can achieve similar benefits.

What Can Fitek Automate?

Fitek centralizes all incoming financial documents, including:

• PDF invoices
• Scanned invoices
• Photographed receipts
• E-invoices
  

Paper and PDF invoices are automatically converted into structured electronic data, enabling end-to-end automation.

Companies use Fitek to automate:

• Invoice approval workflows
• Accounting entries
• Expense report processing
• Purchase order management
  

Businesses typically reduce accountants’ routine manual work by 70–80%, allowing finance teams to focus on higher-value tasks.

Additional features include:

• Automated accounting entries based on predefined rules.
• IBAN verification, which flags invoices with bank accounts that differ from the supplier’s registered account.
• FitekAI, which learns from historical accounting data to suggest accurate postings that improve over time.
• Mobile expense management, allowing employees to submit receipts and expense claims directly from the Fitek mobile app.

Watch Ieva Gaile and Ojārs Dāvis Zondaks present “Automation That Pays Off” during the Excellent Customer Day event here.